When should you hire professional cleaning services while moving in / move out?

It is recommended to schedule a move-in/move-out cleaning service as close to the move-in or move-out date as possible. For move-out cleaning, it is best to book the service after all personal belongings have been removed from the property. For move-in cleaning, it is ideal to schedule the service before bringing in any furniture or belongings.

How Long does a move in or Move out cleaning Takes?

The duration of a move-in/move-out cleaning service depends on various factors, such as the size of the property, the level of cleanliness required, and the specific tasks requested. It can range from a few hours for smaller spaces to a full day or more for larger properties. We can provide an estimated time frame based on your specific needs during the booking process.

What areas are typically covered in a move-in/move-out cleaning service?

A move-in/move-out cleaning service typically includes cleaning all living areas, bedrooms, bathrooms, kitchens, and other common areas of the property. It involves tasks such as deep cleaning of floors, walls, baseboards, appliances, cabinets, fixtures, and detailed cleaning of all surfaces to remove dust, dirt, grime left behind.

What is the difference between regular cleaning and move-in/move-out cleaning?

Regular cleaning focuses on routine maintenance and upkeep, while move-in/move-out cleaning is a more intensive and comprehensive cleaning process. Move-in/move-out cleaning is specifically tailored to address the deep cleaning needs of a property that has recently undergone a change of tenants and most often required at the end of tenancy.

Do I need to provide cleaning supplies and equipment for the service?

No, you do not need to provide cleaning supplies and equipment for the move-in/move-out cleaning service. But this choice is open to you to make. We bring our own high-quality cleaning products, tools, and equipment required to perform the deep cleaning tasks. However, it’s always a good idea to communicate any specific preferences or requirements you may have with our customer care team.

Do I need to be present during the move-in/move-out cleaning service?

It is not necessary for you to be present during the move-in/move-out cleaning service. We are accustomed to working in unoccupied properties. You can provide access to the property and communicate any specific instructions or access arrangements to ensure a smooth and efficient cleaning process.

Can I Tip My Housekeeper?

While it is not obligatory to tip your housekeeper, we understand that some customers may feel inclined to express extra gratitude. As a result, we have incorporated a feature that allows you to easily extend your appreciation.

How do I cancel or suspend my service?

Should your plans change, please don't hesitate to reach out! You can contact us directly at +971 4 263 1976, message our Digital Assist WhatsApp Helpline at +971 54 350 2510, or email us. Help us keep your cleaning costs low! Please provide sufficient notice for any rescheduling or cancellations to avoid last-minute charges and ensure optimal service.

What are your payment options?

All payments for our services can be conveniently made either via Credit or Debit Card through our App, or by using the secure payment links provided via our WhatsApp Helpline at the time of booking. (T & C apply).

What are your working hours and service availability, including weekends and public holidays?

Our dedicated customer service team and cleaning services are available 7 days a week, from 8:00 AM to 6:00 PM, including weekends and most public holidays. We're always here to assist you and provide our services when you need them most.

Move In & Move Out Cleaning Service Dubai

Sev A

Jethro was very professional. I have had bad experiences with other companies but I was very happy with him and will continue to have him come to clean my sofa and carpet regularly.

Jasmine & Michael

The ladies are amazing. Always on time, thorough and trust worthy. They are great with pets and kids and always have a smile on their faces. Can’t recommend them enough!

Maria Jmajyan

Dubai Housekeeping never disappoints! I’ve used their service multiple times and they’re always punctual, professional, and super detail-oriented. My home feels fresh and spotless every time. I also love that they use eco-friendly products. Highly recommend if you’re looking for reliable cleaning with a personal touch!

Georgina Cook

Raj & riyas best cleaning services In Dubai, highly recommend, my carpet is like brand new. Very hard working and efficient. Thank you

Amit Bikram Das

I have taken two services from Dubai Housekeeping. And in both these services they were outstanding. In my second service, Raju did a very commendable job in steam & vacuum cleaning of bed & mattress.

Nancy Anderson

We are very pleased and thankful for the attention to detail from our helper. She is wonderful! It’s so nice to feel like someone has the ability to step in and do things as I would (or better)! We are new to Dubai Housekeeping, coming from another service. But definitely pleased so far.

Kimbillie Jones

I had my fabric dining chairs cleaned by Riaz and Raj. I have 3 small children who have stained all of the 6 chairs- terribly. After the clean, the chairs look brand new. Highly recommend their services.

Bhavika Daswani

The team was punctual, professional, and incredibly skilled. They performed a thorough deep cleaning of my sofa, carpet, kitchen, and room, leaving everything looking and feeling refreshed.

Christina Sarksyan

Today I had Marlet and Maricar cleaning my house!! And I am so happy with the way they did their job. Definitely will use their services again. Also they’ve got a great vibe, was a pleasure having them at my place.

Sofia Tannish

Wonderful staff, cheerful, positive with a very wonderful attitude and professionalism. Amazing work, they deep cleaned the clinic after a construction and they did a great job. I give them a 5 star review. Thank you