Question 1

Why Should I hire a home cleaning service?

Accepted Answer

Time is precious, and for many this means that the cost of hiring a cleaning company is minimal in comparison to the worth it offers. Not only do you get a professionally cleaned home, but your schedule is now free to spend time with family, take part in events, or even earn more hours at work.

Question 2

What is the nationality of your cleaners?

Accepted Answer

In our team, most members are from Philippines. Although we do have a few from Nepal & Indonesia too.

Question 3

Do you offer hourly services?

Accepted Answer

Absolutely, we are pleased to offer flexible hourly cleaning services to meet your specific requirements. Our service packages include options for 2 hours at AED 110, 3 hours at AED 140, and 4 hours at AED 160. Additionally, we provide the choice between regular and organic cleaning supplies, with charges of AED 10 per hour per crew for regular supplies and AED 20 per hour per crew for organic supplies.

Question 4

Can I book a Trial cleaning Service?

Accepted Answer

Certainly, ensuring that you make an informed decision and select the most suitable cleaning service for your home is paramount. We understand the importance of building trust when it comes to entrusting someone with your living space for the long term. If you are seeking a cleaning service that offers exceptional features and the opportunity for a trial period, Dubai Housekeeping provides a seamless and reassuring process that will alleviate any concerns you may have.

Question 5

Do I have to be home when housekeeper arrives?

Accepted Answer

Although it is advisable for you to be present during the cleaning service, we understand that many of our busy customers prefer to entrust us with a key to their home and, if needed, their alarm codes. This allows our crew to efficiently carry out the service without requiring you to adjust your plans. You can choose to leave your keys in a secure location, such as with a concierge or in a key safe. Simply inform us of the designated key placement when you make your booking. For regular visits, you can provide our crew with a spare key during the next cleaning appointment, enabling them to clean while you are away.

Question 6

Do I need to provide cleaning equipment or supplies?

Accepted Answer

We offer our clients the flexibility to choose whether they would like to provide their own cleaning supplies or have us bring our own. When you choose for us to bring cleaning supplies, you won’t have to worry at all. Our cleaning professionals will come fully equipped with all the necessary tools, cleaning solutions, and supplies to carry out the job efficiently.

Question 7

Can I contact my Housekeeper?

Accepted Answer

Rest assured that we prioritize your privacy and maintain strict confidentiality. As part of our commitment, we never disclose your contact details to your Housekeeper, nor do we share your Housekeeper’s contact information with you. If you need to get in touch with your Housekeeper, we can facilitate a conference call where you can connect and communicate directly. For non-urgent messages or specific instructions, you can conveniently leave notes for your Housekeeper through our Digital Assist WhatsApp Helpline. This ensures seamless communication and efficient coordination between you and your Housekeeper.

Question 8

What are your customer service hours?

Accepted Answer

Our customer service team is available Mondays to Saturdays, 8.00am to 6.00pm. Simply get in touch via Digital Assist WhatsApp Helpline, phone call, or email.

Question 9

How can I skip or reschedule specific cleaning appointment?

Accepted Answer

Provide necessary details: Inform us about the specific appointment you want to skip or reschedule. Mention the date and time of the appointment, as well as any other relevant information they may feel relevant.

Question 10

What are your payment options?

Accepted Answer

We accept payment in cash or by credit/debit cards. Please discuss your preferred payment method with our customer service team during the booking process.

Question 11

Do you provide services in JBR community?

Accepted Answer

Yes, we do provide services in JBR community.

Question 12

Are you providing same day service in JBR community?

Accepted Answer

Yes, we do provide same day service in JBR community.

Cleaning Service in JBR for a Fresh Home

Offering The Best Cleaning Services

Professional Cleaning Service

Housekeeping Service

Decluttering & Organizing Service

Organic Cleaning Service

Deep Cleaning Service

Office Cleaning Service

Laundry & Ironing Service

Move In & Move Out Cleaning Service

Steam Cleaning Service

Holiday Home & Airbnb Cleaning Service

Babysitting Service

Sofa & Upholstery Service

Floor Scrubbing Service

Silicone Replacement Service

Apartment Deep Cleaning Service

Villa Deep Cleaning Service

Sanitization Service

Move In Deep Cleaning Service

Move Out Cleaning Service

JBR

Reliable Cleaning Services in JBR

Dubai Communities We Serve

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