Dubai Housekeeping is proud to be a direct employer of our highly trained and dedicated cleaning specialists. We are not an aggregator or a platform that connects you with independent contractors.
Every member of our team is an integral part of Dubai Housekeeping, ensuring we maintain our rigorous standards, uphold our commitment to staff welfare, and deliver the consistent, high-quality service our clients in Dubai expect since our establishment in 2014. This direct employment model allows us to guarantee professionalism, reliability, and our unique approach to personalized service, including assigning the same housekeeper for recurring clients.
A Cleaner generally performs one-off or basic tasks for immediate tidiness. A Housekeeper, especially with Dubai Housekeeping, provides a deeper, recurring service. We assign the same housekeeper to your home, ensuring they learn your specific preferences for consistent, high satisfaction. It’s about building a trusted relationship, making your life easier by always knowing what’s expected.
Our skilled team largely consists of Filipina and Nepalese professionals. At Dubai Housekeeping, we prioritize meticulous training and a shared commitment to delivering the highest quality service, regardless of nationality.
Absolutely! Our My Maid Plan ensures you get the same dedicated housekeeper on every service. We want you to enjoy the kind of continuity in your maid service that allows you peace of mind.
Connecting with Dubai Housekeeping is easy and designed for your convenience! You can reach us through several channels to discuss your needs and receive a free estimate:
Once connected, we will take the time to understand your specific expectations, provide a tailored free estimate, and collaboratively create a work order. You will then receive a clear confirmation with all the details of your booked cleaning service.
To secure your preferred date and time, especially for recurring services with your assigned housekeeper, we recommend booking at least 2-3 days in advance.
For specialized services like deep cleaning, move-in/out, or decluttering & organizing (which requires a prior consultation), booking one week or more in advance is highly recommended. This allows us ample time to schedule your dedicated team and ensure we can accommodate your specific needs perfectly.
While we strive to be flexible and our decentralized operations help us manage demand, earlier booking always guarantees the best availability!
Not necessarily. We are happy to earn your business each time we clean. However, if you would like to set up the same housekeeper on a fixed day & time, at a discounted monthly plan, this is called My Maid Plan and it is arranged with an agreement. You can suspend your cleaning service with just one day’s notice, pay only for the service taken, and resume when you are ready.
No. Dubai Housekeeping’s goal is to reduce the number of responsibilities in your life; certainly not add to them!
For your convenience and a seamless service, Dubai Housekeeping can bring all necessary high-quality, professional-grade cleaning supplies and equipment. This includes our standard range of effective cleaning chemicals, with eco-friendly options also available for those who prefer them.
Alternatively, if you have specific preferences, you are welcome to provide your own supplies and equipment. Please simply let us know your choice when booking so we can plan accordingly and adjust your service charge if applicable. Our goal is always to make your life easier!
No worries! We work well around pets too. We will only need to be notified of this beforehand, and of course, we would like to know their names. If you have any special requests regarding your pets, or there are any special circumstances we should be aware of, include this information in your work order and we will take care of it.
We will arrive at your home on the scheduled day & time. Your first cleaning service appointment generally takes the longest, as we will need time to get acquainted with a new environment.
Cleaning service charges depend on various factors such as whether you require recurring or one-off services, how many hours you expect per service, if you provide the cleaning supplies, etc.
The most popular is for 3 hrs at AED 140 and 4 hrs is AED 160, VAT is applicable. Ask for your recurring service discount so this can be adjusted on your invoice.
For standard rates & other details, please call us or visit our website.
All payments for our services can be conveniently made either via Credit or Debit Card through our App, or by using the secure payment links provided via our WhatsApp Helpline at the time of booking. (T & C apply).
While it is recommended that you are present at the time of cleaning service, many of our busy customers provide us with a key to their home and (when necessary) their alarm codes so our crew can execute the service without them having to alter their plans.
Absolutely. We have a 100% satisfaction guaranteed policy. Our goal is to give you the best cleaning possible each time. If something is not done to your satisfaction, call us within 24 hours and we will correct it for free, or give you a credit on your next cleaning inquiry.
For your convenience and to ensure a seamless service experience, payment for all our cleaning services is processed prior to the scheduled appointment. This applies uniformly to both our one-time (on-call) bookings and our recurring housekeeping plans. This upfront arrangement allows us to focus entirely on delivering exceptional service on the day of your cleaning.
We understand that plans can change. For one-off services, we kindly request a minimum of 24 hours’ notice for any cancellations or rescheduling to avoid a cancellation fee. For our ‘My Maid Plan’ clients, you have the flexibility to suspend your service with just one day’s notice, paying only for services rendered. We aim to be as accommodating as possible. Help us keep your cleaning costs low! Please provide sufficient notice for any rescheduling or cancellations to avoid last-minute charges and ensure optimal service.
Respect for every team member is a non-negotiable core value at Dubai Housekeeping. We are a company built on mutual respect between our dedicated staff and valued clients, fostering a positive service environment. We actively support our team through welfare programs and kindly ask all clients to uphold this standard of respectful interaction.
Yes, we offer comprehensive Decluttering & Organizing services to help you transform your space into a more functional and harmonious environment. This specialized service requires a prior consultation, which we provide completely free of charge.
During this consultation, our experts will discuss your specific needs, assess the scope of the project, and create a personalized plan tailored to achieve your organizational goals. This ensures we deliver the most effective and satisfying results for your space.
In the unfortunate event that a something is damaged, we will promptly make every effort to have the item repaired or replaced, please notify us within 24 hours of the cleaning service date. Our liability limits are set at a maximum of 100% of Job Price. In the event the damage is not within that limit, other option is to will initiate a claim through the insurance channel according to the terms & conditions 6.0
âś… Yes, we do.
Our Deep Cleaning service is designed for a truly thorough refresh, going beyond routine cleaning to revitalize your entire space. It includes comprehensive attention to areas often missed, such as:
For a complete and detailed list of all inclusions and to understand how our Deep Cleaning service can transform your home or office, please visit our dedicated Deep Cleaning Service page.
Yes, absolutely! Beyond our general and deep cleaning services, Dubai Housekeeping provides dedicated expertise for the specialized care of your soft furnishings. Our professional services include effective cleaning and refreshing for:
We utilize appropriate techniques and equipment to ensure these specific items are thoroughly cleaned and sanitized. Please feel free to discuss your specific soft cleaning needs when booking, and here is the Upholstery Cleaning Service page for details.
Yes, we do! For your convenience, we offer professional ironing services as part of our comprehensive home cleaning solutions. This service includes the careful pressing of a standard load of laundry, such as shirts, trousers, dresses, and other common apparel. Our skilled housekeepers use your equipment (including either a traditional iron and board or a garment steamer, based on your preference and item suitability) to ensure your garments are handled to your preference and neatly folded or hung. Please discuss your specific ironing needs when booking, especially for larger volumes or delicate items, so we can allocate the appropriate time.
Yes, absolutely! Dubai Housekeeping understands the unique demands of holiday home owners and short-term rental management. Our Holiday Home Turnover service is specifically designed to provide a seamless, efficient, and thorough clean between guest stays, ensuring your property is always immaculate and ready for its next visitors. This comprehensive service covers everything from detailed cleaning and sanitization to preparing the space to feel welcoming.
To learn more about how we can support your holiday home business and for a full breakdown of what’s included, please visit our dedicated Holiday Home Turnover Service page.
Yes, we provide advanced steam cleaning services for a variety of surfaces and items! Our professional steam cleaning is a highly effective, eco-friendly method that uses high-temperature steam to deep clean, sanitize, and remove stubborn dirt, grease, and allergens without the need for harsh chemicals.
This service is ideal for:
To understand the full benefits of steam cleaning and to see a comprehensive list of what this service can cover in your home or office, please visit our dedicated Steam Cleaning Service page.
Yes, we offer specialized floor scrubbing services to restore the shine and cleanliness of various hard floor types. This service goes beyond regular mopping to deeply clean and remove embedded dirt, grime, and scuff marks, ensuring your floors look their best. We utilize professional-grade scrubbing equipment and appropriate cleaning solutions tailored to your specific flooring material (e.g., tile, marble, concrete).
For a detailed understanding of the types of floors we can scrub and the benefits of this specialized service for your home or office, please visit our dedicated Floor Scrubbing Service page.
Yes, we do! Beyond cleaning, Dubai Housekeeping offers a specialized service for the replacement of mold-affected silicone sealants, particularly common in bathrooms and kitchens. Over time, silicone can degrade and become susceptible to mold growth, impacting both hygiene and aesthetics.
Our skilled team can efficiently remove old, moldy, or deteriorated silicone and expertly apply fresh, high-quality sealant. This not only enhances the appearance of your tiled areas but also helps maintain a healthier environment and prevents water ingress.
For more detailed information on this essential maintenance service and to understand its benefits for your home, please visit our dedicated Mold-Affected Silicone Replacement Service page.
Certainly! We accept babysitting inquiries for children over the age of 3.
Dubai Housekeeping proudly serves a wide range of communities across Dubai, ensuring efficient and timely service thanks to our decentralized operations. We minimize delays and cancellations through strategic office locations, including our Marina Plaza office, which specifically covers Palm Jumeirah, Marina, JBR, The Lakes, and Springs.
Our comprehensive service areas include:
For a full, detailed list of all the communities we serve, please visit our dedicated Service Areas page.
Our Customer Care Helpline, Account, and Admin Teams are available to assist you daily from 7 AM – 8 PM. Please note that our dedicated Admin and Accounts departments observe Sunday as their day off.
For our Field Service Team, who bring our exceptional cleaning and organizing services directly to your home or office, their working hours are from 8 AM – 6 PM, 7 days a week.
This extended coverage ensures we’re accessible and ready to support your needs throughout the week.
We do! You can claim a Welcome discount of 20% on your First service. However, if you book the My Maid Plan, you can avail 10% discount on every service, as detailed in Home Cleaning Service Offers.
Yes, absolutely! Beyond our standard and deep cleaning services, we specialize in comprehensive Washing machine & Dishwasher Deep cleaning services to help you bring order and functionality to your space. Contact us with your specific needs, and we’ll create a tailored plan.
Our move-in cleaning service is designed to ensure your new home is impeccably clean and ready for you to settle in comfortably. This comprehensive service typically includes deep cleaning of all living areas, bedrooms, bathrooms, and kitchens, focusing on sanitizing, dusting, vacuuming, and mopping. We ensure every corner is spotless, providing a fresh start for your new chapter.
Your trust and peace of mind are paramount to us. Every Dubai Housekeeping staff member undergoes a thorough vetting process, including background checks. We also pride ourselves on hiring individuals with the right attitude and relevant experience, who then receive specific training to ensure they meet our high standards for service quality and professional conduct. We are committed to building a respectful and reliable relationship between our clients and housekeepers.
To enhance our service efficiency and reliability, Dubai Housekeeping has strategically decentralized our operations into multiple locations across Dubai. This means quicker response times, reduced travel delays and cancellations due to heavy traffic, and better coverage of specific areas. Our new office in Marina Plaza, for example, is perfectly positioned to efficiently serve clients in Palm Jumeirah, Marina, JBR, The Lakes, and Springs areas, ensuring you receive timely and consistent service.
No, we do not offer full time / live-in housekeepers.
